Refund Policy

At MagicSlides.app, your satisfaction matters that's why. We offer a 5-day refund policy for all new purchases of paid plans.

Refund Eligibility

• Refunds are available within 5 calendar days of the initial purchase of a paid plan.
• This policy applies to first-time purchases of each plan tier only.
• Refunds are not available for renewal payments or plan upgrades.

How to Request a Refund

1. Email our support team at support@magicslides.app within 5 days of your purchase.
2. Include your account email and the reason for your refund request.
3. Our team will process your request within 2 business days.

Refund Process

• Approved refunds will be issued to the original payment method.
• Please allow 5-10 business days for the refund to appear on your statement.
• Your account will be downgraded to the Free plan upon processing of the refund.

Important Notes

• We reserve the right to deny refund requests in cases of suspected abuse or fraud.
• For annual subscriptions, we offer pro-rated refunds if requested within the first 30 days.
• Your account data will be retained for 30 days after downgrade in case you decide to resubscribe.

Free Plan

We offer a Free Plan that allows you to explore and test our core features before committing to a paid plan. We encourage all users to take advantage of this option to determine if our product meets your needs.

Contact Us

If you have any questions about our refund policy or need to request a refund, please contact us at support@magicslides.app. We're here to help ensure you have the best possible experience with MagicSlides.app!